Effective Date: October 23, 2025
Business Name: OSMBEN
Website: https://osmben.net
Contact: contact@osmben.net
This Refund & Cancellation Policy applies to all purchases of OSMBEN subscriptions and services and is designed to comply with applicable consumer protection laws and Paddle’s requirements as Merchant of Record.
By purchasing an OSMBEN subscription, you agree to this policy.
OSMBEN provides digital software and AI-powered services delivered electronically.
All services are fully automated.
No human-driven, manual, or custom services are provided as part of standard subscriptions.
If you are a consumer, you have the right to cancel your initial subscription within 14 days of purchase without giving any reason.
To exercise your right to cancel, you must notify us within the 14-day period by contacting:
If you cancel within this period, you will receive a full refund of all payments made for the initial subscription.
Refunds will be issued using the same payment method used for the original transaction.
Where OSMBEN’s digital services are made available immediately after purchase, you acknowledge that:
You request immediate access to the service, and
Once access has begun, you may lose your right to cancel, where permitted by applicable law.
This does not affect any mandatory consumer rights.
Subscriptions renew automatically unless cancelled before the renewal date.
After the initial 14-day cancellation period has expired, renewal payments are non-refundable.
Cancelling a subscription stops future billing but does not refund the current billing period.
Nothing in this policy affects your statutory rights.
If the service is faulty, unavailable, or materially not as described, you may be entitled to a refund or remedy in accordance with applicable consumer protection laws.
Refunds are processed via the original payment method.
Refunds are issued without undue delay and no later than 14 days after approval.
Processing time depends on your payment provider.
If you have questions about this policy or wish to exercise your right to cancel, contact: